Privacy Policy
Introduction
Welcome to Hey Honey. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at info@theyhoneydestinations.com.
When you visit our website, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we describe our privacy practices. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Services immediately.
Information We Collect
We collect personal information that you provide to us voluntarily when you register on the Website, express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us.
The personal information we collect may include the following:
Personal Information Provided by You: We collect names, email addresses, phone numbers, postal addresses, and other similar contact information.
Payment Data: If you make purchases, we collect data necessary to process your payment, such as your payment instrument number (e.g., a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.
Social Media Login Data: We may provide you with the option to register using social media account details, like your Facebook, Twitter, or other social media account. If you choose to register this way, we will collect the information described in the section called "How We Handle Your Social Logins" below.
How We Use Your Information
We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:
To facilitate account creation and the login process: If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and login process.
To post testimonials: We post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial.
Request feedback: We may use your information to request feedback and to contact you about your use of our Website.
To enable user-to-user communications: We may use your information in order to enable user-to-user communications with each user's consent.
To manage user accounts: We may use your information for the purposes of managing our account and keeping it in working order.
To send administrative information to you: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
To protect our Services: We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).
To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
To respond to legal requests and prevent harm: If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
To deliver and facilitate delivery of services to the user: We may use your information to provide you with the requested service.
To respond to user inquiries/offer support to users: We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
For other business purposes: We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Website, products, services, marketing, and your experience.
Sharing Your Information
We only share and disclose your information in the following situations:
Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
Vendors, Consultants and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyse and track data, determine the popularity of certain content, pages, or features, and better understand online activity. Unless described in this policy, we do not share, sell, rent, or trade any of your information with third parties for their promotional purposes.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Destination Companies: In order to manage your booking and provide the services you requested, we will share relevant information with the destination companies. This may include your name, contact details, booking information, and any other information necessary to facilitate your travel arrangements.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
Other Users: When you share personal information (for example, by posting comments, contributions, or other content to the Website) or otherwise interact with public areas of the Website, such personal information may be viewed by all users and may be publicly distributed outside the Website in perpetuity. If you interact with other users of our Website and register for our Website through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Website, and view your profile.
Use of Client Images
If you book a package through our Service and publicly share images of your experience or share them directly with us, you grant Hey Honey the right to use these images for promotional purposes, including but not limited to our website, social media, and marketing materials. If you do not want us to use your images, please notify us in writing, and we will promptly comply with your request.
Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Your Privacy Rights
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. These rights may include:
The right to request access and obtain a copy of your personal information.
The right to request rectification or erasure.
The right to restrict the processing of your personal information.
If applicable, the right to data portability.
In certain circumstances, the right to object to the processing of your personal information.
To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
Data Security
We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.
Updates to This Privacy Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.